GENX USB Scanner questions & answers

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Question by Guest
676 views
June 24, 2014

I cannot run my Genx 1200dpi scanner on Windows 8.1 due to outdated drivers. Are there any drivers compatible with Windows 8.1?

Stephen Prastman
Answer by Stephen Prastman

The only way to install the drivers at this point is through Device Manager. Connect the scanner to PC, and disable automatic driver installation. Go to Device manager and manually update the driver by right clicking the yellow entry. Point the installer to the driver's directory and wait for installation. There is no other way around this.

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Question by Guest
294 views
March 26, 2011
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Answer by Sean Hill

There is no official driver available but you can use the generic one provided by the VueScan. However, the application is not free. You can use it in trial mode only or install a driver scanner and let it look for drivers on various databases.

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